Customer Retention

Growing your business through your existing customers is at least five times more cost effective than acquiring new customers.  Brainbox Marketing can advise you on the best way to develop relationships with your customers to grow your business.

Inspire Customer Loyalty

According to the Harvard Business Review, the cost of acquiring a new customer versus retaining an existing customer can be anywhere from five times to 25 times higher, depending on your industry.

Brainbox Marketing can help you set up professional marketing processes to maintain and strengthen your personal and professional relationships with clients.We can advise you on:

  • Account management processes to on-board and build relationships with key clients.
  • Customer surveys to assess your performance and identify opportunities for growth and improvement.
  • Ongoing communication programs to keep your business top of mind.
  • Customer advocacy programs to surprise and delight your important clients and encourage referrals to family and friends.
Customer Retention

Say Hello

Interested? Call us today for a coffee or a chat.

0411 872 050 | hello@brainboxmarketing.com.au